A standard operating procedure (SOP) is one of the most overlooked, but extremely valuable tools of many Australian businesses. While SOPs are typically within the realm of technical writers, it
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Every business owner’s dream is to hear their employee say: what other responsibilities can I take on? But the fact of the matter is that when this happens, most business
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Your onboarding process can be the first step in a long, fruitful relationship between your client and you. Unfortunately, the process can also be complicated: many business owners can lose
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One of the best ways to enhance productivity is to make sure that you are regularly experimenting with new ideas. All too often we can become complacent and set in
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A positive work culture is essential to the success of your business. A good office culture is the adhesive that holds your team together through thick and thin. It’s the
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The allure of becoming a one-stop shop for all your clients is powerful: it’s something every business owner has felt at one point or another. Sometimes it can be an
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Deciding how much to charge your clients can be a tricky business. On the one hand, you want to be charging enough that you’re able to deliver high quality results
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Distractions are the biggest roadblocks for productivity in your office. In fact, they’re the number #1 reason why your business might not be growing! Unfortunately, solving distractions that might be
Read MoreDo you ever feel like you’re spending too much time on a project, but you can’t pull yourself away until it’s juuuust right? We all know the feeling, but sometimes
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Keeping your client happy is the most important thing in your business. Or at least it should be! But oftentimes business owners can get caught up in the bigger picture.
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