I call Heda at The A Firm my Financial Therapist – she makes everything seem so stress free. Finding a good accountant is not unlike finding a good mechanic or hairdresser – you have to trust them. I believe that Heda at The A Firm has done that for me where I can close my eyes blind faith to know that she’s setting up everything I require financially and everything is going to be safe and secure. With the growth of my business I needed some serious tax planning & The A Firm after the first consultation gave me the confidence to continue forward with them. They have helped not only my business but also my financial planning, to make it all hassle free for me.
Annette is so proactive she gets our Tax bills down to nearly half, which is fantastic! I was so sick of all my whopping tax bills with the previous accountant, but Annette at The A Firm has so many ideas of breaking that bill down and getting every little ‘nitchy’ bit out of it so I think they’re fantastic! One of the best things I like about The A Firm apart from Annette being absolutely marvellous and helping us with absolutely everything, is that they introduced us to Self-Managed Super Funds and it is absolutely the best! Being able to control and manage your own super, they are making money now, not losing money it’s amazing!
It was a privelage to meet The A Firm some 5 years ago after dealing with another accountant for many years, who didn’t take me to the next level of where I needed to go. I have found that the team at The A Firm genuinly care about me and my business; they take me from woe to go plus take the time to explain everything to me and give the level of understanding I desire as a business owner. I’m delighted that my business is now flourish and has grown Australia wide and Internationally. If it wasn’t for The A Firm, I wouldn’t be where I am today.
I have found The A Firm to be very professional, helpful & they always go above and beyond to ensure I feel secure and looked after. They are always welcoming and a delight to deal with – and all with a big smile and happy, positive attitude. They certainly have a warm and friendly culture there! I felt they had great experience in handling & dealing with delicate matters, which made me feel confident & put me at ease. The whole process was made as stress-free as possible. It is so refreshing to have a team that truly cares about me – I’m not just another number, but a person. I would highly recommend The A Firm to anyone without hesitation.
We were very happy with The A Firm taking care of our tax but more than that the advice and encouragement they gave us on our business ideas. We liked and appreciated the personal approach they took with us. We were not just another client with a number who you dealt with through emails and customer portals etc. We value what you did for us and hopefully will continue to bring you more business-not only our own successful business but also other clients as well. Thank you Annette, Julie and the team for your excellent service and a job well done.
I’m shocked … shocked, I tell ya! In dealing with the A-Team at The A Firm I’ve encountered an extraordinary level of professional service, sage advice, genuine interest in and concern for the humble customer (that’s me), and integrity. In short, Annette and her team personify old-world business practices, principles and proprieties. You’ve got my vote of confidence: kick out the government and put this team in its place – then we’ll see real competence and progress!
Once a year my husband and I complete our tax & have done for years with The A Firm Redland Bay. But this year was outstanding! Driana is such a bubbly person on the phone & even more lovely in person. She has the most brilliant phone manner & is instantly likeable, but makes everything possible & does it all so promptly. Michael had the most incredible amount of patience this year, also a lovely man, so easy to get along with & a successful outcome! As a Mum of 3 young children anything in life that is straight forward makes my life so much easier. Thank you so much to Michael & Driana, you have one very happy client & will always be back each year.
Everyone does a really fantastic job at The A Firm! I have never had even a mediocre experience. I particularly think that Driana does an excellent job. She has a bright and bubbly personality with the work ethic and efficiency to back it up. She also has great communication skills. It is a good feeling for me to feel so confident in your firm and therefore comfortable that my (& my family’s) finances are well looked after.
We appreciate the excellent service everybody associated with the business have given us and they have all gone above and beyond to help us. The A Firm should be really proud of these people and also their ability to select excellent staff to provide this service.
I have been so lucky to find Letitia. Prior to engaging The A Firm I had engaged another accounting firm who had never provided nor offered any Xero training. Being a new business, with no experience in book keeping our accounts quickly became a mess leaving me feeling frustrated and anxious about our tax records. After a Xero training session with Letitia I walked out of her office feeling confident to continue with performing the book keeping for our business myself. Letitia’s instructions were very easy to follow and she was easy to talk to. She was able to easily answer all of my queries as to how particular items should be entered in Xero and how to do it. She also gave me a print out with step by step screen shots and written instructions on how to perform the book keeping entries I had struggled with. I would recommend their Xero training services to everyone!
I have been a client of The A Firm for over 5 years. What first attracted me to the firm – All the different departments for small business under one roof! They have helped me through the ups and downs of my growing dog grooming business and taught me so much on the day to day running of the Business side in which I believe, because of them I’ve become confident in making the next steps into my future and now my companies has grown to multiple grooming salons and staff. The feel like family now as from the first foot in the door I’m greeted by their amazing receptionist and I know any questions or worries I have, they are just a phone call away to guide me to make the right decision and share their knowledge every step of the way.
The A firm is by far the most informative and passionate accounting firm we have worked with so far. We had two other accountants before The A firm and none of them have helped us the way Annette and her team have. Because we are small fish in the big business world, we always felt left behind with our old accountants. Annette genuinely wants her clients to succeed, she spends her time giving you the knowledge to do so. Our first visit to The A Firm, we learnt about tax, self-managed super funds and went over how our business was structured and if it was the best way for us. Learning these tools have been the best tools we could implement into our business. We always leave The A Firm office pumped and ready to tackle the business world. We are very thankful for the team at The A Firm and we believe with them in our court we will hit all of our goals faster than we had ever imagined.
In 2017 I started a Self-Managed Super Fund and was referred to Carolyn for all my accounting enquiries and SMSF taxes. Since then, Carolyn has been nothing but professional, helpful and knowledgeable and has had the expertise to ensure I am getting the best return I can possibly receive. I have also started working with The A Firm on my personal taxes as well, and again am very happy with the results and communication. The Staff are always kind and willing to help whenever I need them and are able to answer all my questions promptly. I live in Far North QLD and in the beginning was worried about how it would all work but they made it so easy. Thank you to everyone at The A Firm and look forward to working together again this financial year and beyond. I highly recommend The A Firm for all your accounting needs.
Annette’s unparalleled knowledge both in the field of tax regulations and structuring has been instrumental to the ongoing success of our businesses. We were guided through the process of setting up new business structures, to ensure our assets are protected and our taxes minimised. Annette and her team of specialised consultants make it easy to understand complex aspects of finance and go out of their way to ensure you not only understand but are involved and confident in the decisions being made. Their name says it all- they truly are your financial solutions destination!