Jody is our Client Relations & Practice Manager who has over 15 years’ experience in customer service, business systems and e-commerce’.
Jody has a keen focus on ensuring that our clients are being provided a high quality of service and are receiving exemplary results from The A Firm Team. She enjoys working with her team to regularly contact our clients to see how The A Firm can enable them to achieve their personal and business dreams and goals. Jody also looks after all Office Marketing, Workflow Processes, Staff Training and works closely with her awesome CRM team . Jody also organises the preparation and implementation of our procedures and processes to ensure high service standards are met by the team and delivered to all clients.